We ship to addresses in the United States. Prices are in US dollars, and the total you see at checkout is all you pay, so there is nothing to pay the carrier on delivery. Sales tax, where it applies, is calculated at checkout.
Delivery times
- Handling: within 24 hours on business days
- Transit: 6 to 8 business days
- Estimated total: 7 to 9 business days
These are estimates in business days and can be affected by carrier delays, weather or holiday peaks.
Delivery costs
- Free US shipping on orders of $95 or more.
- Orders under $95: $4.95 flat rate.
Where we ship
We currently ship to the 50 US states and Washington, D.C. We do not ship to P.O. boxes, APO/FPO addresses or US territories at this time.
Tracking
As soon as your order ships we email you a tracking number. Tracking becomes active once the carrier first scans the parcel, which can take a day or two.
Changing or cancelling an order
We start preparing orders quickly, so the window to change one is short. Email cpltecom@gmail.com as soon as possible. Once an order has entered processing it can no longer be changed, but you are still covered by our 30-day money-back guarantee once it arrives.
Wrong address or failed delivery
Please check your address at checkout. We are not responsible for orders sent to an incorrect or incomplete address given at purchase. If a parcel comes back to us as undeliverable, we will contact you to arrange reshipment.
Delays and lost parcels
If tracking has not moved for five business days, email cpltecom@gmail.com with your order number and we will open an investigation with the carrier. A parcel confirmed lost is reshipped or refunded.
Questions
We reply within one business day at cpltecom@gmail.com.